Investing in the Future at Ron Perry A19 throughout 2022.

At Ron Perry A19, we’ve always believed in moving with the times while staying true to what matters most: reliable service, practical facilities, and supporting drivers on one of the North East’s busiest routes.

Over 2022, we’ve taken some significant steps forward—introducing new technology, expanding our capabilities, and continuing to invest in the site to better serve both everyday motorists and commercial drivers.

Smarter, Faster Service with Self-Checkouts

One of the most noticeable changes for customers has been the introduction of our new self-checkout systems.

These state-of-the-art tills have been designed to make visits quicker and more convenient, especially during busy periods. Whether you’re grabbing food on the go or picking up essentials before getting back on the road, the new system helps reduce waiting times and keeps things moving efficiently.

For regular drivers stopping in as part of a tight schedule, those time savings make a real difference.

Expanding Our Police Recovery & Storage Capabilities

Behind the scenes, we’ve also significantly increased our role as a trusted recovery and storage partner, particularly for Cleveland and Durham police forces.

With the expansion of our police recovery coverage, 2022 saw a greater volume of vehicles, more than ever before. This ultimately required the development of a larger, more secure compound to accommodate increased demand.

The upgraded space allows us to manage vehicle storage more efficiently while maintaining the high standards of organisation and security expected when working alongside emergency services.

It’s an important step forward—not just for us, but for the wider local infrastructure that relies on dependable recovery support.

Upgraded Southbound Fuel Pumps with Integrated Media Screens

Drivers using our southbound fuel station will also notice a major upgrade at the pumps.

We’ve installed new, modern fuel pumps equipped with integrated media screens. These screens open up new possibilities—not only for clearer information and a more modern fuelling experience, but also for sharing tailored content directly with customers while they refuel.

This has included:

• Important site updates
• Seasonal promotions
• Driver-relevant information
• Local or partner messaging

It’s a small change on the surface, but one that reflects a broader move towards a more connected and engaging customer experience.

Continuing to Evolve

These improvements are all part of an ongoing effort to ensure Ron Perry A19 remains a dependable, modern roadside hub for the thousands of drivers who pass through each week.

From investing in new technology to expanding essential services, we’re focused on making sure the site continues to meet the needs of today’s drivers—while being ready for what comes next.

As always, we appreciate the continued support from our customers, partners, and the local community.

And we’re not stopping here!

After a successful period of sustained growth, the pandemic lockdown that began in March 2020 impacted the traffic flow to the site. The service stations and Test and Tune were classed as essential businesses necessary to keep the national transport network functional. Although turnover dropped during the first lockdown, we found that hot food sales in the service station were steady as most other hot food locales, such as McDonalds and KFC closed. Test and Tune maintained a steady stream of business with the breakdown and recovery, largely with recoveries on behalf of the police and emergency forces and attending to NHS and other fellow key worker vehicle breakdowns. Outside of the lockdowns, trade largely resumed to normal.

2020 also saw an increase in the variety and range of hot food to go products available in the petrol station, we began to sell Pizza, Ice Blast slushies, Nachos, milkshakes and an increased range of hot sandwiches to go, including extended Rollover hot dog range and burgers.

ronperry.co.uk websites overhauled and re-designed by Inner City Digital

In November 2016, North and Southbound petrol stations had a complete retail overhaul with Londis as our primary retail supplier

Subway Sandwiches opened at North and Southbound

Ron Perry Junior loaned £300 from his parents to buy a Jaguar 340 (of the type featured in the Inspector Morse television programme). A customer in the petrol station saw it on site and made an enquiry about whether Ron would be interested in selling it. Ron was reluctant to sell so the customer offered a swap exchange deal of a Ford Transit van with a trailer and a stock car for the Jaguar. After a few months of racing the stock car on the local circuit, a customer from Ron Perry Senior’s workshops broke down and Ron Perry Junior recovered the vehicle using the Transit and trailer. The stock car was subsequently sold for £300 and Ron Perry & Son Breakdown and Recovery was born.